call-recording.com
Last updated June 21, 2026
Call Observe provides call recording, archival, playback, and related account services. This policy uses plain, generic language to explain how we handle information for call-recording.com.
We collect information you provide when creating an account, such as your name, email address, organization details, authentication information, and support messages. The product may also process call recording files, call metadata, recorder status data, audit information, and usage data needed to operate and secure the service.
We use information to provide the service, authenticate users, store and play recordings, maintain compliance-related records, troubleshoot problems, prevent abuse, improve reliability, and communicate with you about your account or the product.
We keep your data private. We do not sell your personal data, call recordings, call metadata, or organization data to advertisers. We do not use your call recording content to build advertising profiles.
We may use trusted vendors for hosting, authentication, storage, email delivery, analytics, security, payments, and support. These providers are only allowed to process information for service operations and must protect it appropriately.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. We retain account, organization, recording, and operational data for as long as needed to provide the service, meet legal or compliance obligations, resolve disputes, and enforce agreements.
You may request access, correction, export, or deletion of your information where applicable. Some information may need to be retained when required for legal, security, billing, compliance, backup, or audit purposes.
We may update this policy as the product changes. When we make material changes, we will update the date above and provide notice when required by law.