INSIDE THE CUSTOMER NETWORK
Access only to the voice systems it serves.
The recorder communicates with the relevant Cisco voice nodes for signaling and media. It does not introduce a separate local administration stack.
Products & Services
SECURITY ARCHITECTURE
Low-footprint network access for modern security models.
The recorder uses a narrowly defined path: internal access to the Cisco voice infrastructure and outbound HTTPS to Call Observe.
Cisco Voice
Customer network
Recorder
Headless runtime
Call Observe
Outbound HTTPS
OUTBOUND TO CALL OBSERVE
A single encrypted management and delivery path.
Control communication, CDR delivery, and recording uploads use outbound HTTPS to the Call Observe SaaS backend.
ALIGNED WITH ZTNA PRINCIPLES
Reduce exposed services and trust only the required paths.
No inbound internet access
The recorder does not accept internet-originated management connections.
No local management portal
Administration remains centralized in the SaaS platform.
Encrypted data handling
Transport and stored recording data are protected with organizational isolation.
SECURITY ARCHITECTURE
Review the network model in your own environment.
Deploy a recorder and validate the required Cisco voice and outbound HTTPS paths.