Simple, fair pricing

Cisco Call Recording Pricing Without Usage-Based Billing

Choose Basic, Standard, or Pro with confidence that normal changes in call volume will not produce overage charges or an unexpected monthly bill.

Your call volume moves every month. Your invoice doesn't. That's the whole model →

Invoice — acme-corp #2026-06 · Standard
call volume, last 6 months ↑↓ ±58%
JANFEBMARAPRMAYJUN
calls recorded 31,847 $0.00
minutes stored 96,110 $0.00
storage retained +410 GB $0.00
overage charges $0.00
Usage billed $0.00

Same as last month. And the month before that.

Choose the capability level you need

Three Plans With Clear Differences

Every plan includes unlimited recording without usage-based charges. Move up when you need transcription, analysis, and deeper call intelligence.

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Basic

Compliance
$4 per user
per month

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Essential recording and retention for organizations that need a reliable compliance archive.

Included

  • Unlimited lifetime call recording and message storage
  • Ideal for compliance purposes

No call, minute, storage, or setup fees

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Standard

Most popular
$8 per user
per month

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Turn every recorded conversation into searchable text and a clear signal of customer sentiment.

Included

  • Everything in Basic
  • Transcription of all call recordings
  • Sentiment analysis

No call, minute, storage, or setup fees

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Pro

Most capable
$13 per user
per month

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Apply advanced intelligence and quality controls across every call, agent, and customer conversation.

Included

  • Everything in Standard
  • Data loss prevention
  • Competitor mention detection
  • Agent evaluation
  • Searchable, queryable call intelligence — ask questions across every call

No call, minute, storage, or setup fees

Start 30-Day Trial

Our No Bill Shock promise

Absolutely no usage-based charges. Ever.*

Call recording should not require a usage calculator. Basic, Standard, and Pro are priced per user, and ordinary call volume or duration does not create overage charges.

*To protect quality of service for every customer, use is subject to our Acceptable Use Policy. We believe it is fair and easy to understand. In summary: no autodialers.

30-day free trial

The complete recording workflow, evaluated before any plan is selected.

No credit card required

Payment details are only requested when you choose a paid plan.

No setup fee

Self-service installation and setup are included with the platform.

NO CREDIT CARD REQUIRED

Evaluate every plan for 30 days.

Set up the complete recording workflow before selecting a paid plan.

Start My 30-Day Trial