PII detection and masking
Find email addresses, telephone numbers, government identifiers, and payment-card data with ML plus deterministic validation. Mask sensitive values before findings reach review surfaces and notifications.
AI analytics · every integration
One evidence layer for every business conversation.
Unify communication compliance capture across calls, meetings, messages, images, transcripts, voice, and video. Detect PII and emerging risk, reconstruct the timeline, and open the exact source evidence from Cisco, Microsoft Teams, Slack, Zoom, Webex, and every other call-recording.com integration.
DCGA · eComms · aComms · UCC · UCaaS · CCaaS · GRC · DLP · RegTech
Conversation evidence fabric
Case CR-2048 · unified timeline
Teams
09:14:02
PII masked
Slack
09:18:37
Conduct
Cisco
09:26:11
Emotion shift
Zoom
09:41:23
Trade signal
4platforms
1timeline
100%source linked
One capability across all platforms
Analytics should follow the conversation—not the vendor boundary.
The same detection, search, review, notification, and explainability workflow applies across every integration. That gives compliance and operations teams a consistent control plane while employees keep using the communications tools that fit their work.
Cisco CUCMCisco WebexMicrosoft TeamsSlackZoomRingCentralGoogle WorkspaceAmazon ConnectGenesys CloudNICE CXoneFive9Talkdesk8x8AircallDialpadDiscordGoTo ConnectIntercomJustCallMattermostOpenPhoneRocket.ChatTwilioVonageZendesk
Proactive compliance
Detect risks faster with less time wasted.
Move from blind sampling and scattered keyword lists to prioritized findings that keep the reason, source, channel, timestamp, confidence, and censored evidence together.
Suspected bullying and conduct risk
Prioritize signals such as targeted humiliation, harassment, intimidation, threats, coercion, and degrading conduct, then let an authorized reviewer examine the original conversation in context.
Regulated financial communications
Surface quotes, solicitations, bids, offers, instructions, trading, and pricing signals that may matter to reconstruction and supervision under financial-communications policies.
Channel emotion changes
See happy, neutral, unhappy, and angry changes along each available channel, aligned with the transcript and waveform so a reviewer can jump to the moment that changed.
Unified search and review
Improve compliance search coverage, responsiveness, and context.
Search by meaning, exact wording, lexical match, analyzed emotion, or a detection category. Open the result in the full conversation review, then navigate the synchronized transcript, audio, dual-channel waveform, notes, findings, and surrounding platform history.
- Navigate conversation timelines and unify conversation views across UCC tools.
- Keep permanent searches for suspected bullying, regulated financial communications, and PII ready for authorized reviewers.
- Notify the right workflow when analysis starts, succeeds, fails, or creates a priority finding, with a deep link back to the source.
DCGA and archive reconciliation
Connect the archive you have to the intelligence layer you need.
Act as an archive connector with reconciliation for existing eComms and aComms infrastructure. Match imported communications to the retained conversation record, identify capture gaps, and bring every supported modality into a Digital Communications Governance and Archiving workflow.
01 · Capture
Support every modality
Govern text, images, transcripts, voice, and video recordings as parts of the same business conversation rather than unrelated file types.
02 · Reconcile
Find what is missing
Compare platform capture and archive state, retain source identifiers, and expose progress or failure so teams can repair a gap before an investigation discovers it.
03 · Review
Preserve the conversation
Keep calls, meetings, messages, participants, channels, detections, and timestamps linked in one navigable view with the source evidence close at hand.
Audit and explainability
Show how a finding reached the review queue.
Built-in audit and explainability reporting preserves the analysis version, model provenance, job progress, timestamps, source segment IDs, channel, time range, confidence, rationale, censored evidence, notification lifecycle, and link back to the current source record.
That evidence lets governance teams measure an AI-assisted workflow, reproduce a review path, and improve detection policy without turning an opaque label into a decision.
Fit into the controls you already operate
- Augment existing vendor, patented, or in-house ML and AI detections with one source-linked review, navigation, and reporting layer.
- Connect established or patented risk-remediation and prevention controls to prioritized notifications, case deep links, and reviewer context.
- Enable better compliance and employee productivity by reducing archive switching, repetitive searches, and manual timeline reconstruction.
AI analytics field guides
Explore the feature from five compliance priorities.
Each guide follows the same cross-platform analytics capability through a different buyer question: capture, governance, risk, workplace conduct, or unified review.
Unified capture
How AI analytics ensures unified compliance capture
Connect every supported communications platform, reconcile existing archives, and preserve one searchable conversation record.
Read the guide DCGADigital Communications Governance and Archiving
Bring governance, archive reconciliation, proactive compliance, review, and reporting into one operating model.
Read the guide Risk detectionDetect PII, bullying, and regulated financial communications
See how source-linked findings, censored evidence, notifications, and human review accelerate investigation without losing context.
Read the guide Respect at workAI analytics for workplace bullying investigations
Build a review-ready evidence trail for respect-at-work policies, investigations, and the policy direction behind the UK proposal.
Read the guide Unified reviewUnify Cisco, Teams, Slack, Zoom, and Webex timelines
Move across calls, meetings, messages, transcripts, voice, and video without rebuilding the conversation by hand.
Read the guideUNIFY CAPTURE. FIND RISK. OPEN THE EVIDENCE.
Put every communications platform on one review timeline.
Start the 30-day trial and use cross-platform AI analytics for PII, conduct, financial-communications, archive, search, and review workflows.