01
Capture
Receive the call audio directly from the Cisco voice infrastructure.
Products & Services
Recording integrity
Preserve the recording. Account for the call.
Local persistence, journaling, and confirmation-driven delivery protect recordings and CDRs when connectivity is interrupted. Here is the failure everyone worries about, replayed.
DELIVERY STATUS — chaos test: pull the cable
replay
09:14:22call captured — CDR 4823 · 03:02persisted ✓
09:14:24journal entry written — audio + CDRjournaled ✓
WAN LINK DOWN — backend unreachable
09:14:31upload attempt 1 — failed, will retryheld
09:18:36WAN restored — resuming from journalretrying
09:18:39backend confirmed receipt — one recording, one CDRconfirmed ✓
Four minutes offline. Zero lost audio. Zero duplicate records.
CAPTURE TO CONFIRMATION
02
Persist
Store it locally before cloud delivery is considered at all.
03
Journal
Track exactly which audio and CDR work is still outstanding.
04
Deliver
Retry until accepted — idempotent, duplicate-resistant.
05
Confirm
Only backend receipt completes the workflow.
WHEN CONNECTIVITY IS INTERRUPTED
Recording continues locally.
Temporary backend unavailability does not discard captured audio or abandon the associated call record.
- 1
The recording remains in local storage.
Audio is retained before cloud delivery is considered complete.
- 2
The journal preserves delivery state.
The recorder knows which audio and CDR work still requires confirmation.
- 3
Delivery resumes automatically.
When connectivity returns, retries continue without creating duplicate records.
RECORDING INTEGRITY
Test durable recording delivery with your own calls.
Create a trial account and validate capture, interruption recovery, and confirmed delivery.