1
Create your account
Sign up at call-recording.com/signup, verify your email, and sign in. Free trial — no payment details required.
Call-Recording for Webex
Connect Webex in four steps
2
Choose Webex in the wizard
Your first sign-in opens the Easy Setup wizard. Select Webex (and optionally Cisco Unified CM) and click Next.
3
Approve in Control Hub
Open Control Hub from the integration page and authorize the Call Recording Service App — see the account requirements below.
4
Connected automatically
The page detects your approval, connects on its own, and recent calls, messages, and meetings start importing with AI analysis.
Record and archive Webex calls, messages, and meetings
Connect Webex to call-recording.com in minutes: your organization's call recordings, messaging history, and meeting recordings are captured automatically into one secure, searchable archive — alongside Cisco Unified CM if you record on-premises too.
Webex Control Hub requirements
Who has to authorize each connection
Call recordings
Authorize with a Webex organization administrator account.
Messaging history (organization-wide)
Authorize with an administrator who holds the Compliance Officer role. Assign it in Control Hub under Users → select user → Administrator roles → Compliance Officer.
Older message history
Webex organizations generally need Pro Pack to retrieve compliance events older than 90 days.
One archive for Webex and Cisco Unified CM
Recording on-premises CUCM as well — or migrating to Webex Calling? Call-Recording keeps every call record and message in a single searchable interface across both platforms.