call-recording.com
Last updated July 18, 2026
call-recording.com is operated by Call Observe LLC d/b/a call-recording.com. We offer a 14-calendar-day money-back guarantee for every purchase of our per-user call recording and archiving subscription. Refunds are handled by Paddle, our authorized reseller and merchant of record.
You can request a full refund for any purchase within 14 calendar days of the transaction date. No reason is required. This 14-calendar-day refund window applies to your first subscription payment and begins again each time your subscription renews.
Submit your request to Paddle within 14 calendar days of the transaction date. Use the View receipt or Manage subscription link in your Paddle purchase confirmation email, use the support link on your account billing page, or visit paddle.net and select Request a refund.
Paddle will return the full transaction amount to the original payment method. Your access to the refunded subscription ends when the refund is issued. The time required for the funds to appear in your account depends on your bank or payment provider.
You can cancel your subscription at any time using the Manage subscription link in your Paddle purchase confirmation email or through Paddle buyer support. Cancellation takes effect at the end of the current billing period and prevents future renewal charges. A refund request and a subscription cancellation are separate actions, so request both when you want a transaction within the 14-calendar-day window refunded and future renewals stopped.
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No credit card, setup fee, or professional installation is required.