STAGE 01
Requirements
Answer a short set of questions about your Cisco voice environment.
No site survey, discovery workshop, or scheduled vendor call.
Products & Services
Self-service deployment
Set Up Cisco Call Recording Yourself in Roughly Ten Minutes
The setup wizard asks about your environment, proposes a configuration, and applies it to Cisco CUCM or Webex once you approve.
GUIDED SETUP
wizard — 4 steps
1
Describe the environment
Cisco voice and recording requirements
2
Review the recommendation
the proposed configuration, before any change
3
Approve provisioning
call-recording.com applies the recording design
4
Place the validation call
dial the recording pilot and play it back
pilot 88001 is live: one call validates the deployment
Direct answer
Can a CUCM administrator deploy call recording without an installation team?
Yes. The guided workflow deploys and claims a recorder, connects to CUCM, shows the proposed recording configuration for approval, and validates a pilot call. Prerequisites, the exact Cisco objects, videos, a test matrix, the rollback plan, and when to involve a specialist are covered in the canonical CUCM self-service setup answer.
Cisco documents two approaches: phone-based recording, where a supported phone forks the media, and network-based recording, where the phone or gateway can supply it. Pick the one that matches your endpoints and call flows; not every Cisco phone or route behaves the same. Review Cisco’s recording call-flow examples.
CUCM deployment outline
The workflow turns Cisco’s recording objects into one change set that you review and approve.
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1
Define the recording scope and capture path
Choose the users, line appearances, call types, and pilot phones to record. Decide whether the design uses phone-based Built-In Bridge recording on supported phones or a network-based recording source.
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2
Deploy and claim the recorder
Run the recorder on a supported platform in your environment, claim it in the dashboard, and allow the required internal CUCM signaling and media paths.
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3
Connect CUCM and discover the environment
Enter the CUCM connection details and administrator-approved credentials so the workflow can inspect the cluster, devices, lines, and any existing recording objects.
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4
Review the proposed CUCM recording objects
Check the proposed recording profile and destination, SIP trunk, matching route pattern, line recording option and media source, and Built-In Bridge settings for phone-based recording.
Cisco’s current CUCM recording task flow covers the recording profile, optional recording SIP profile, SIP trunk, route pattern, phone line, Built-In Bridge, notification tones, and selective-recording controls. See Cisco’s CUCM Release 15 recording guide.
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5
Approve and apply the change set
Approve the reviewed configuration. Set notification tones and recording policy to match your legal, security, and change-control requirements.
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6
Place a pilot call and validate the result
Call the pilot path and confirm that the audio and call details reach the recorder, delivery completes, and the recording plays in the dashboard. Then widen the scope.
FROM REQUIREMENTS TO FINAL VALIDATION
Four stages, one workflow.
STAGE 02
Recommendation
The wizard proposes a configuration before anything changes.
You see exactly what will be provisioned and can review it like any internal change request.
STAGE 03
Provisioning
After approval, the recording configuration is applied to Cisco CUCM or Webex.
call-recording.com makes the changes automatically, so there is no command-by-command build.
STAGE 04
Validation
A call to the pilot number confirms recording end to end.
One real call tests capture, delivery, and playback. If you can play the recording in the dashboard, the deployment is validated.
SELF-SERVICE DEPLOYMENT
Finish your first setup in roughly ten minutes.
No credit card, setup fee, or installation team required.